Customer Capability Strategy | MacMORGAN

 Capability Strategy  

As your business transforms, so will your critical capabilities for success. This program assesses your business vision, the critical capabilities your sales & marketing teams need to succeed, and how to build them. 

This is valuable as.....

  • Marketing and Sales are transforming faster than ever - so is capability.  

  • The World Economic Forum highlights 35% of core skills changed from 2015 -2020.

  • Automation & AI will replace repeatable skills, with increasing focus on strategic & soft skills

 

This is a bespoke approach designed to identify the specific capabilities critical to your company’s success, across functional, strategic and leadership skill clusters.  

DELIVERABLES

3 Step Process to develop your Capability Strategy:

  1. Audit of your required capabilities versus your business vision and business model

  2. Assessment of your capability gaps:  now and in the future

  3. Action Plan - a detailed plan on how to close these gaps and develop the capabilities critical for current and future success

BEST FOR

  • Executive teams

  • Heads of Functions,

  • Capability Specialists

  • HR Leaders

TIMEFRAME

Based on size & complexity of function

TAKEAWAYS

A capability strategic plan, with Audit results, assessment of capability gaps, and a plan on how to address.  The plan covers what capabilities need to be imported, developed, and enabled through structure and process.  

MacMORGAN have proudly led Customer Capability Stategy for.....

CONTACT

US

M: +61 408 769 029

E: rowena@macmorgan.co

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