Culture & Change - from the
Inside-Out
A practical program on how to lead through culture to fuel business performance
1 day in house training
or bespoke workshops available
Your Culture drives performance
Because of this, boards are heavily focused on how to improve culture & drive change

Capturing state of culture via data

Communicating ethical position of business

Ensuring culture is regularly reviewed

Boards interaction within the business

Directly gather insights about the company culture
Source: Australian Institute of Company Directors 2017
But how do you harness Culture?
Course Curriculum
Culture Fuelled Performance
Culture belongs to everyone.
Empower every person to understand & lead culture, and increase business performance with this course.

1 Day Training Overview:
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What is Culture and the relationship to your organization’s values
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Culture as your Brand: from the Inside-Out
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Culture exists. By Design or by Default
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Harnessing Culture to drive performance: how every leader can do this
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Driving change: Storytelling, Role Modelling and Accountability
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Recognising Your Leadership Moments of Truth: creating advocates, not cynics
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Developing your personal culture roadmap



Culture
Inside-out Culture Transformation
A customer obsessed culture, with integrated organisational design that influences every customer touchpoint
Developing culture from the Inside-Out, Customer Success from the Outside-In
Outside-in CX Transformation
A customer centric approach with a single view of the customer & delivery that exceeds expectation
A critical part of transitioning to a CX Next Practice business
For More Information
Contact us for further information regarding Culture: Inside-Out
