Culture & Change - from the 

Inside-Out 

A practical program on how to lead through culture to fuel business performance

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1 day in house training

or bespoke workshops available  ​

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Your Culture drives performance

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Because of this, boards are heavily focused on how to improve culture & drive change 

Capturing state of culture via data 

Communicating ethical position of business 

Ensuring culture is regularly reviewed 

Boards  interaction within the business

Directly gather insights about the company culture 

Source: Australian Institute of Company Directors 2017

But how do you harness Culture? 

Course Curriculum

Culture Fuelled Performance

Culture belongs to everyone. 

Empower every person to understand & lead culture, and increase business performance with this course.

1 Day Training Overview:

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• What is Culture and the relationship to your organization’s values

• Culture as your Brand: from the Inside-Out

• Culture exists.  By Design or by Default

• Harnessing Culture to drive performance:  how every leader can do this

• Driving change: Storytelling, Role Modelling and Accountability

• Recognising Your Leadership Moments of Truth: creating advocates, not cynics

• Developing your personal culture roadmap

Culture

Inside-out Culture Transformation

A customer obsessed culture, with integrated organisational design that influences every customer touchpoint

Developing culture from the Inside-Out, Customer Success from the Outside-In

Outside-in CX Transformation

A customer centric approach with a single view of the customer & delivery that exceeds expectation

A critical part of transitioning to a CX Next Practice business

For More Information ​​

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Contact us for further information regarding Culture: Inside-Out